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Old 08-11-2007, 12:06 PM   #1 (permalink)
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vodafone online billing
well i've been trying to pay my phone bill for the past 7 days.



I've sent lots of emails to vodafone,

I've even rung vodafone asking for a paper copy of my bill so i could bpay.

vodafones billing

"ORSM STUFF "


they obviously dont want my money.
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Old 08-11-2007, 01:58 PM   #2 (permalink)
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they have been changing their billing processes the last few weeks
i tried to pay mine by cc a week or so ago and had troubles, i was fine the next day tho.
ring the number u ring for a credit check and run through the instructions on there. its a slow painful process (takes about 10 min and u have to type 1000s of numbers) but it will work
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Old 08-11-2007, 06:29 PM   #3 (permalink)
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yeh i ended up doing this, mind you last time i paid my bill i paid it twice, there stupid billing service is so ****ed up, they gave me a refund after i got angry at them.


not a happy vodafone customer right now.
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Old 14-04-2008, 09:43 PM   #4 (permalink)
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URG i'am having the same problems this time its not just there online service its also they automatic phone paying system.

i have been trying to pay my bill for 4 days now and its overdue.

i sent them an email saying the sooner they fix there slow shitty website the sooner they can get there money.

i'am soooo fed up with this shit i have spent 30 mins each day trying to pay my bill and i'am ready to say stick it vodafone
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Old 14-04-2008, 10:48 PM   #5 (permalink)
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i have gone like 2 months without paying and nothing happens.
just be patient and try once a week like i do
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Old 14-04-2008, 11:01 PM   #6 (permalink)
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Call 1555 and speak with someone from billing... I set up my CC in less that 10min... I think it is your mindset to use an automated service when a norma conversationl one is faster.
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Old 14-04-2008, 11:02 PM   #7 (permalink)
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Cant you bpay it?
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Old 15-04-2008, 10:35 AM   #8 (permalink)
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dont have a bpay number and i prefer not to give them rights to my account i rather pay my bill oh and by the way apparently you cant pay your phone bill in a vodafone store how stupid is that atleast you can pay your bill in a telstra store.

i sent them an email saying if they want my money to send me a paper copy of my bill so i can get my bpay code and i got a response saying i can get it from there online service which just made me more angry and i sent an email back saying i cant do anything on there online service because its so slow.

they must be thick.
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Old 15-04-2008, 10:37 AM   #9 (permalink)
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dont have a bpay number and i prefer not to give them rights to my account i rather pay my bill ...

That's not bpay.
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Old 15-04-2008, 10:39 AM   #10 (permalink)
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Jay View Post
That's not bpay.
Call 1555 and speak with someone from billing... I set up my CC in less that 10min... I think it is your mindset to use an automated service when a norma conversationl one is faster.



I dont like the idea of giving anyone the right to take money from my account when they want to.
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